Frequently Asked Questions - HELP

Help topics:

I transferred money over 5 days ago but am still waiting for unlimited access.

After processing your subscription you should receive a password by email within 5 working days.
In case you did not receive anything, please do check your spam filter and email program whether our email was unintentionally moved to the “Unwanted mail” folder.
Nothing there either? Please let us know by email and we will help you out.

Help! I signed up but the password does not seem to work.

Our passwords are case sensitive. Please check and try again. No results? Let us know and we help you out.

I want to change my password or personal data.

You can change password or personal data yourself through our website.

The system asks for a password. What do I do?

The Homeworkspider worksheets are accessible for trial usage for all users. Once you want to use full functionality, you need to subscribe. After subscription you will receive a user ID/password combination by email that allows for full to access all worksheets on our site.

Help! I lost my password.

Please click this link and retrieve your password. Your password will be mailed to you to the email address known to us.
 

I paid by credit card or Paypal but did not receive an ID and/or password.

Once we have processed your subscription we do grant access as soon as possible. Have you been waiting for more than 5 working days? Please fill out this form and we will get back to you as soon as possible.

I cannot open the worksheets using Acrobat Reader.

Some users encounter problems using Acrobat Reader.
In most instances problems can be solved by following these steps:

  
I want to submit remarks on the content of Homeworkspider.

Any remarks? Please do send an email to Homeworkspider. Please notice we cannot answer all emails but will take all remarks into due account.

 

 

Homeworkspider, help us helping you ! Homeworkspider has many visitors and generates a lot of webtraffic. Please help us keeping this site alive and do subscribe! Make use of our introductory offer to subscribe for $ 3,00. You get access to all worksheets.

You will need an Acrobat-reader for using the worksheets. Download this free software from Foxit or Adobe.

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